Reference

Privacy Policy, In Plain Terms

Here is the short version: we keep what a payment or a login actually needs, and nothing extra. Read on and you will know what fb777bd records when you open a wallet and start a round.

bKash wallet detailsNagad and Rocket recordsDevice and login dataAccount wallet history
fb777bd Privacy Policy, In Plain Terms
HOW WE HANDLE IT

Cookies, Security and Deletion

Three habits keep your record tight, and none of them ask much of you. Cookies do the dull work — holding your session open, remembering the language you picked, and showing us which pages stall on mobile data so we can repair them. Your sign-in runs on a one-time code sent to the registered number, and a wallet change triggers the same check. Old records survive only as long as a payment dispute, a fraud check or a legal duty needs them, then they are cleared.

Cookies on this site

Session cookies keep you signed in; a small set measure which pages load slowly on mobile. You can clear them in your browser, though you will have to sign in again afterwards.

Login and code checks

Every sign-in needs a one-time code sent to your registered mobile number. If a device or a wallet number looks unfamiliar, we pause the session and reach you before it moves further.

How long we hold it

Payment records stay while your account is open and for as long as a dispute or a legal duty requires. Ask us to delete the rest and we clear what no rule needs.

Changing your record

Corrections run through support: tell us the field, attach nothing sensitive in chat, and we confirm the change on your registered number once it is done.

ASK US DIRECTLY

Where to Send a Data Question

You do not need a special form to ask what we hold on you. Privacy questions come through live chat and email, and both routes reach a person who can pull your account record instead of replying from a script. Give us the registered mobile number and say what you want to see, correct or delete. Anything touching bKash, Nagad or Rocket wallet history is checked against that same number before a word of it is released.

Team online

Live chat

Open chat from the account menu, pick the privacy tab, and paste your registered mobile number. Chat is where most data questions land with a person, including wallet record checks.

Email request

Write to our support address from the account you registered and say what you want changed. We reply to the same inbox, so keep that mail as your copy of the request.

Account settings

Some fields you can fix yourself: your display name, your language, and the mobile number tied to your wallet. Sign in, open Account, edit, save. Anything we must check goes to support instead.

Data Questions We Get Most

These are the ones our support desk answers again and again. If yours is not here, live chat sits one tap away inside your account menu.

Your registered mobile number, name, date of birth, the wallet numbers used for bKash, Nagad or Rocket, login times and device details, plus the deposit and withdrawal history on your account wallet.

No. We share only with a payment partner confirming a wallet transfer, a fraud check, or an authority making a lawful request. Nothing goes to advertisers or data brokers.

Yes. Ask through live chat or email from your registered address and we send the account record tied to your mobile number, once we are sure it is really you.

Open Account for your display name, language and mobile number. For wallet history, marketing preference or deletion, message support and we confirm back to your registered number.

The profile closes, but payment and wallet records stay for as long as a dispute or a legal duty needs them. Once that period passes, they leave our live systems.

It can, when payment rails or local rules shift. Where a change affects what we collect, the new wording goes up on this page and you see a flag at your next sign-in.

Access depends on your local law and eligible regions. If a rule where you live limits what we can offer, that rule comes first, ahead of anything stated on this page.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.